Open FaceFlow → go to your Profile → Settings → Delete Account, then confirm. Your account is closed immediately and your active sessions are signed out. This is the fastest way to delete your account.
If you cannot access the app, email support@faceflow.fun from any address and include your registered mobile number (and username, if known) with the subject line 'Delete my account'. We may verify your identity by sending a one-time code to your registered mobile number before we process the request.
When your account is deleted, we permanently remove your personal profile data, including your name, username, profile photo, bio, date of birth, gender, email, mobile number (anonymised), push-notification token, online status, and any remaining wallet balance is zeroed. Your login tokens are revoked so the account can no longer be accessed.
For legal, tax, accounting, fraud-prevention, and dispute-resolution reasons, we retain anonymised transaction and call records (for example payment references, call timestamps, duration, and billed amounts) with your personal identifiers removed. These records are kept only for the period required by applicable Indian law (generally up to 8 years for financial records) and are then deleted or irreversibly anonymised.
In-app deletion takes effect immediately. Email requests are actioned within 30 days of verification. Backups containing residual data are cycled out and purged within 90 days.
For any question about account or data deletion, contact support@faceflow.fun. For privacy complaints, contact our Grievance Officer at grievance@faceflow.fun.